Stripe handles the payout process for your ticket sales.
Read more about what Stripe is here: What is Stripe. And if you have any questions about setting up your stripe account, read our Connecting to Stripe Guide.
Payouts
Access your Stripe dashboard from Simpli Events by going to your Stripe settings (usually found in the top-right corner of the page, then click the Stripe menu). Or Click Here
You can find detailed information about your payouts within your Stripe account settings on the Stripe website. On the Transactions page Look for a the Create Payment button.
Funds from ticket sales are typically available in your Stripe account the day after the transaction occurs.
However, the first payout to your linked bank account usually takes about 13 days. This is a standard security measure for new accounts.
You can configure automatic payout schedules within your Stripe account. Options typically include daily, weekly, or monthly payouts to your bank account. To set up, go to the Balance page, and click Manage payouts button.
For smooth operation and quick refunds, it's generally recommended to keep a small reserve of funds within your Stripe account. To do so, go to the Balance page, and click Add to balance button.
Troubleshooting
If you encounter any problems setting up payouts please refer to our Stripe Troubleshooting Guide